Shipping and Delivery Policy Thank you for choosing Emartbiz ("the Company," "we," or "us"). This Shipping and Delivery Policy ("Policy") outlines our rules, timelines, and processes for shipping items. By making a purchase from us, you agree to the terms and conditions of this Policy.
Order Processing and Shipping Time
Order Processing: Upon receiving your order, we will initiate processing within 2 business days. However, the actual delivery date that customers can expect to see when ordering an item may vary. Typically, delivery will take between 2 to 6 days, depending on the courier company selected, after the initial processing period.
Shipping Time: Once your order has been processed, the estimated shipping time will depend on the shipping method selected and your location. Please refer to the estimated delivery timeframes provided during the checkout process.
Shipping Costs
- Domestic Shipping: We offer free/domestic shipping for orders above a certain value. That will be updated from time to time.
- All shipping costs apply to specific products or locations, and they will be clearly stated during the checkout process.
- International Shipping: For international orders, shipping costs will vary based on the destination and the weight/size of the package. Please note that additional customs fees, taxes, or duties may apply upon delivery, and these fees are the responsibility of the recipient. The specific shipping costs and any additional fees will be displayed during the checkout process.
International Shipping Process
Customs and Import Regulations: When shipping internationally, please be aware that customs and import regulations of the destination country may apply. It is your responsibility to comply with these regulations and pay any applicable fees or duties. We recommend checking with the customs authorities of your country for specific information.
Delivery Time for International Orders: The delivery time for international orders may vary depending on the destination country and customs clearance processes. Please refer to the estimated delivery timeframes provided during the checkout process.
Tracking and Order Status
Tracking Information: Once your order has been shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
Order Status Updates: We will keep you informed about the status of your order via email notifications. These notifications will include information about order confirmation, shipment, and delivery updates.
Compliance: We are posting updates as per the customization of the template according to your specific shipping processes and procedures and with legal compliance with applicable laws and regulations.